Terms of service
* Last updated 4/12/2020
- Always inspect the release and its accessories to make sure nothing is damaged and it is fully operational before each use.
- Always draw your bow pointed at a target.
- Always assume the shot could activate at any time.
- Never draw your bow without an arrow on the string. Accidental release could dry fire your bow and damage your equipment.
- Never let go of your release at full draw or during the shot.
- After any release aid adjustments, test the release before drawing your bow with it.
- Always draw your bow away from your face. Accidental release could result in facial injury.
- Always inspect your release and your D-loop before shooting. Replace any components that show wear immediately before shooting.
- Keep your release dry and free of debris.
- Never disassemble your release including unpinning the main pin that assembles the moon, head and body. If it needs service, contact UV Customer service at TeamUV@UltraViewArchery.com.
- Your release aid should not need lubrication, but if you have to lube it use only dry lubrication such as graphite powder.
- If it gets dirty or dusty blow it out with compressed air.
Our policy lasts 14 days. If 14 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. If you contact us within 14 days of product delivery there will be no questions asked. We will provide you with a return shipping label if you are a domestic customer to the United States. Once we receive the product back in the mail we will refund you 100% of the original price of the product. If you are an international customer, you will have to ship the product back yourself and then upon receiving the product we will refund you 100% of the purchase price plus the original shipping costs. We would love to provide international customers with a return label but our system currently does not support generation of international return labels.
Additional non-returnable items:
Downloadable software products
To complete your return, we require a receipt or proof of purchase such as a corresponding order number or receipt.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-5 business days.
Exchanges (if applicable)
If you need to exchange it for the same item please email us at TeamUV@UltraViewArchery.com with your order number.
ULTRAVIEW’s limited warranty covers any defects in material and/or workmanship for one year from date of purchase. It does not cover damage caused by impact with hard objects, improper cleaning, disassembly of product or any carelessness of treatment to the product. Warranty does not apply if damage results from any non-compliance of safety instructions listed above in “Safety Instructions”.
To return your product, you should mail your product to: UltraView Archery, 2670 N BERKELEY LAKE RD NW, STE 17, DULUTH, GA 30096, United States. Including a note on what you would like to happen to your order.
You will be responsible for paying for your own shipping costs for returning your item if you choose to not email us and get a return label or if you live out of the USA. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Products on this site contain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.
ULTRAVIEW’s limited warranty covers any defects in material and/or workmanship for one year from date of purchase. It does not cover damage caused by impact, impact with hard objects, improper cleaning, normal wear, disassembly of product or any carelessness of treatment to the product. Warranty does not apply if damage results from any non-compliance of safety instructions listed above in “Safety Instructions”.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors to and users of this Site may post reviews, comments and other content; send e-mails and other communications; and submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of an e-mail or other content. We reserve the right (but not the obligation) to remove or edit such content but do not regularly review posted content.
If you do post content or submit material, unless we indicate otherwise, you grant us a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You also grant us and our sublicensees the right to use the name that you submit in connection with such content, if we choose. You present and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.
We attempt to be as accurate as possible regarding our product descriptions. However, we do not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current or error-free. If a product offered by ULTRAVIEW is not as described, your sole remedy is to return it to ULTRAVIEW. If you need to return a video purchased on this Site, you may return it directly to us in its new, unused condition.
ULTRAVIEW reserves the right to change item prices without notice. All prices and transactions are in U.S. Dollars.
Parties other than ULTRAVIEW operate stores, provide services or sell product lines on their online store sites. We are not responsible for examining or evaluating, and we do not warrant the offerings of any of these businesses or individuals or the content of their web sites. We do not assume any responsibility and shall not be liable for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY ULTRAVIEW ON AN “AS IS” AND “AS AVAILABLE” BASIS. ULTRAVIEW MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, ULTRAVIEW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE. ULTRAVIEW DOES NOT WARRANT THAT THIS SITE, ITS SERVERS OR E-MAIL SENT FROM ULTRAVIEWARCHERY.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IN NO EVENT WILL ULTRAVIEW OR ITS OWNERS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS BE LIABLE FOR LOST PROFITS OR ANY OTHER DAMAGES, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF, BASED ON, OR RESULTING FROM THIS CONTRACT OR ARISING FROM OR CONNECTED IN ANY WAY WITH YOUR USE OF OR INABILITY TO USE THIS SITE OR ANY OF OUR SERVICES, OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE LIMITATIONS AND EXCLUSIONS APPLY WITHOUT REGARD TO WHETHER THE DAMAGES ARISE FROM (1) BREACH OF CONTRACT, (2) BREACH OF WARRANTY, (3) NEGLIGENCE, OR (4) ANY OTHER CAUSE OF ACTION, TO THE EXTENT SUCH EXCLUSION AND LIMITATIONS ARE NOT PROHIBITED BY APPLICABLE LAW. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Any dispute relating in any way to your visit to or use of this Site shall be submitted to confidential arbitration in Snellville, GA, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Georgia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. The prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
You agree to indemnify, defend, and hold harmless, ULTRAVIEW and our respective owners, officers, directors, employees, agents, licensors, representatives, and third party providers, to and from and against all claims, losses, expenses, judgment, damages and costs, and consequences of whatever nature, including reasonable attorneys’ fees, from any violation of this agreement by you or your violation of any rights of a third party. We reserve the right to assume, at our sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.
SITE POLICIES, MODIFICATION AND SEVERABILITY
If you are in located outside the United States of America then by using this Site, you understand and consent to the processing of personally identifiable information on secure servers within the United States of America.
Cookies are alphanumeric identifiers that are transferred to your computer’s hard drive through your web browser to enable our system to recognize your browser and to provide certain other features. This allows us to identify your computer so that we can customize your Site experience, track your shopping contents and where you are in the order process. You can disable any cookies already stored on your computer, but this may prevent our Site from functioning properly to provide you with the best user experience.
Any claim related to this contract or this Site must be brought within one (1) year. The one-year period begins on the date when the claim first could be filed. If it is not, then that claim is permanently barred. This applies to you and your successors. It also applies to us and our successors and assigns.
If you would like further information or have any concerns or questions about this Site, our Services, or this agreement, please contact us through our contact us page.
By post mail at:
ULTRAVIEW ARCHERY LLC
2164 Fountian Sq,
Snellville GA 30078